Rights and Citizenship

Rights and Citizenship on Bookmark Your LibraryRights and Citizenship
on Bookmark Your Library

Find information relating to the rights of British Citizen, your representatives, the Law and how to get help or complain when things go wrong.

Find out more

IELTS website and logoIELTS

Hounslow Libraries is proud to offer library members a new online IELTS preparation course designed by the British Council: Road to IELTS. This service is currently available remotely or via wi-fi in libraries. It will be available on library computers once they have been upgraded.

Find out more

Life in Great Britain - citizenship courseLife in Great Britain - citizenship course

Prepare for your Citizenship test with this free study resource or just browse for help with your school or college work.

Find out more

UK Border Agency website and logoUK Border Agency

Home Office - UK Border Agency Visas, Immigration and Citizenship

Find out more

Advice from Citizens Advice - Brings you the self-help information you need to solve your problemsCitizen's Advice Bureau

Check the Consumer section for advice on buying on the Internet, returning goods, rogue traders, choosing and comparing energy suppliers etc.

Find out more

Legal aid website can help you linkLegal Aid

Legal aid can help you pay for legal advice, mediation or representation in court if you can’t afford it. This could include help for housing, debt, work, family, benefits or education problems.  You can also get legal aid if you’re accused of a crime.

Find out more

Which? Consumer Rights websiteWhich? Consumer Rights

Find sample letters, step-by-step guides to how to place a complaint and guidance on relevant legislation.  Know your rights  Find simple ways to solve your everyday consumer problems

Find out more

Buy with Confidence - businesses that have been vetted and approved by Trading StandardsBuy with Confidence

Find businesses that have been vetted and approved by Trading Standards to ensure that they operate in a legal, honest and fair way.

Find out more

Links, contacts and websites for help, advice, information and support.Community Information

Links, contacts and websites for help, advice, information and support. We also include helpful information on social, cultural, sports & leisure activities for older, younger and disabled people.

More information


If you haven't found what you are looking for please visit the following websites: